From Us to You
WHERE WE DELIVER
Online orders are currently limited to Canada and the USA. Worldwide shipping is coming soon, so please contact us for a shipping quote. All locations must be easily accessible for a 5-ton truck. Some remote locations may be subject to surcharge fees billed prior to shipping. Contact us if you live in a unique area that requires 4x4 access, a ferry, or other specialty access for determining shipping cost.
All items not marked "presale" are stocked unless otherwise noted. Please allow ~2 weeks for shipping within Canada and the USA.
Our 'standard' shipping is classified as a curbside delivery. This means that the delivery driver will deliver your item(s) to the edge of your property or driveway. Small items will be delivered to your front door. Road access must be paved and have access with a 5-ton truck with lift-gate (for large items). If you live in a unique or hard-to-access location, please contact us prior to discuss.
TAXES & DUTIES
Orders to the USA are both tax and duty free. Orders within Canada are subject to either GST or HST depending on the province. Customers in BC pay both GST and PST. Worldwide orders are tax free, but may be subject to duties and/or other import charges upon arrival.
DAMAGED OR INCORRECT ORDERS
Please inspect your order upon arrival for any damage from shipping. If the item is damaged upon arrival, please do not accept the item. Concealed damages must be claimed within 5 days.